CUSTOMER SERVICE

REQUEST INFORMATION

We are committed to serving our community.

Feel free to contact us by using the forms below.  If unsure of the type of form, use the General Information Form.  District staff will follow up with your request within 2 business days.  If your request needs immediate attention, please contact us at 707-429-8930.

General Information

GENERAL INFORMATION REQUEST FORM

Customers may use this form to request general information from the District, request a plant tour, or inquire about outreach event opportunities.

  • Contact Information

  • Drop files here or
    Accepted file types: jpg, png, pdf, tif, Max. file size: 256 MB, Max. files: 10.

    Non-Urgent

    NON-URGENT SERVICE REQUEST FORM

    Residents may use this form to report non-urgent incidents or concerns for potential District field inspection; i.e. a parked car that is leaking motor oil which may drain into a nearby storm drain or creek.  If unsure or need immediate attention, please contact us at 707-429-8930.

    • MM slash DD slash YYYY
    • Enter exact street address with City here or use map application below to draw approximate location.

    • Information Map

      Instructions:

      1. Locate the area of interest either by entering an address in the ESRI World Geocoder or simply use the navigation buttons. 2. Add graphics and/or notes using the Draw icon. 3. Print to a file, save temporarily on your desktop, and select file to drop in the box below.
    • Drop files here or
      Accepted file types: jpg, gif, png, pdf, Max. file size: 256 MB, Max. files: 10.

      Utility Information

      UTILITY INFORMATION REQUEST FORM

      Engineers, developers or public agencies may use this form to request District utility information.  After filling up the form, you may attach drawings or create a simple map delineating the general scope of work.

      • Contact Information

      • Information Map

        Instructions:

        1. Locate the area of interest either by entering an address in the ESRI World Geocoder or simply use the navigation buttons. 2. Add graphics and/or notes using the Draw icon. 3. Print to a file and attach it to the Utility Request form.
      • Drop files here or
        Max. file size: 256 MB, Max. files: 10.