CUSTOMER SERVICE

REQUEST INFORMATION

We are committed to serving our community.

Feel free to contact us by using the forms below. If unsure of the type of form, use the General Information Form. District staff will follow up with your request within 2 business days. If your request needs immediate attention, please contact us at 707-429-8930.

General Information

GENERAL INFORMATION REQUEST FORM

Customers may use this form to request general information from the District, request a plant tour, or inquire about outreach event opportunities.

Non-Urgent

NON-URGENT SERVICE REQUEST FORM

Residents may use this form to report non-urgent incidents or concerns for potential District field inspection; i.e. a parked car that is leaking motor oil which may drain into a nearby storm drain or creek. If unsure or need immediate attention, please contact us at 707-429-8930.

Date
MM slash DD slash YYYY
Do you want to be contacted?
- Yes, you may contact me
- No, you may not contact me
Name
Phone
Email
What is your concern/type of service needed?
If applies, did spill reach storm drain or surface water?
- Yes, spill reached the storm drain or surface water
- No, spill did not reach storm drain nor surface water
When did it occur, when first noticed (Date/Time)?
Where did it occur?
Enter exact street address with City here or use map application below to draw approximate location.
Customer Service Request Map (link)

Instructions:
1. Locate the area of interest either by entering the Street Address, City and State by clicking the magnifying glass icon or simply use the navigation buttons or your scroll wheel.
2. Select the Add Data Point icon to add a data point of interest.
3. Add graphics and/or notes using the Draw icon.
4. Print to a file, download temporarily to your desktop.
5. Drop the file in the Customer Service Request form's Select File Box.
Do you have file(s) you that will assist us with your request?
Drop files here or

Accepted file types: jpg, gif, png, pdf, Max. file size: 64 MB, Max. files: 10.
CAPTCHA

Utility Information

UTILITY INFORMATION REQUEST FORM

Engineers, developers or public agencies may use this form to request District utility information. After filling up the form, you may attach drawings or create a simple map delineating the general scope of work.

Contact Information
Name
Company Name
Telephone
Email
Project Name
Street Address (if applies)
Project Description
Developer/Contractor (if applies)
Notes
Utility Information Request Map (link)

Instructions:
1. Locate the area of interest either by entering the Street Address, City and State by clicking the magnifying glass icon or simply use the navigation buttons or your scroll wheel.
2. Select the Add Data Point icon to add a data point of interest.
3. Add graphics and/or notes using the Draw icon.
4. Print to a file, download temporarily to your desktop.
5. Drop the file in the Customer Service Request form's Select File Box.
Attached Documents
Drop files here or

Max. file size: 64 MB, Max. files: 10.
CAPTCHA